Classic Old West Clothing. Made in the USA

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Help Frequently Asked Questions Returns & Exchanges Sizing Chart Tie a Western Tie

At Cattle Kate we have an unconditional 30 day return policy. If you wish to return or exchange an item, you must first request authorization to do so. Please read our return policy, and then fill out the Return Authorization Form below. We will contact you after receiving the form with your Return Authorization number. 

Special Notice for Christmas Ordering: If you order November 1st through December 15th for early Christmas shopping, we will allow you 60 days to return or exchange an item.

Cattle Kate Return Policy:

It’s simple! Fill out the return authorization form describing what item(s) you would like to return/exchange. However, here are some important things to understand:

Return Authorization Instructions:

Step 1. Carefully read over our Return Policy.

Step 2. Fill out the Return Authorization Form. By filling out the form you agree that you “have read and understand the return policy” Please fill out all required information accurately.

Step 3. You will be issued a Return Authorization Number upon approval of completed form usually within 1-2 business days. Authorizations are sent to the email address you specify in the form. If you have not received your Return Authorization number, please be sure to check your email Bulk Mail Folder or Spam Folder before contacting us.

Step 4. Once you have received your Return Authorization number, carefully pack the product(s) into a shipping box and tape securely. Your RA # MUST be marked clearly on the outside of the packaging. Your package will not be accepted without one!

Step 5. Cattle Kate highly recommends you use delivery confirmation or insure your parcel. Sorry, we are not responsible for any lost or stolen packages and cannot accept COD or freight-collect shipments. Please ship your package to:


CATTLE KATE
RA#____________

1533 N Wildwood Way

Boise, ID 83713